Terms and Conditions

  1. Privacy

    You should review our Privacy Policy to understand our privacy practices.

  2. Changes to the Agreements

    Occasionally we may make changes to the Agreements. When we make material changes to the Agreements, we’ll provide you with notice as appropriate under the circumstances, e.g., by displaying a prominent
    notice within the Service or by sending you an email. In some cases, we will notify you in advance, and your continued use of the Service after the changes have been made will constitute your acceptance of the changes. Please therefore make sure you read any such notice carefully. If you do not wish to continue using the Service under the new version of the Agreements, you may terminate your account by contacting us.

  3. Terms of Sale

    These Terms of Sale apply to all offers made by pegnottingham.com, all purchases and orders placed by you and all agreements concluded between us in relation to the products and services offered on this website.

    Return Rights

    Due to the one of a kind nature of our products, we cannot offer product replacement, only refund or store credit. You may return your purchase within 15 days of receipt for a refund as long as the item is good condition and in the original packaging. We recommend you keep your packaging for at least 15 days after you receive the merchandise. We will process your refund once your returned item has been received.

    To return an item, email us at returns@pegnottingham.com. Please include the following information:

    • Order number
    • Name of the product you are returning
    • Reason for the return
    • If the return is due to damage to the item, please send photos of the item as well as photos of the box it arrived in.

    After the return is authorized, you will be emailed a shipping return label.

    Cancelation Policy

    We allow cancelation up to 12 hours after the order has been placed unless the order has already been shipped. Any exception to this cancellation policy will be solely at the discretion of pegnottingham.com management.

    Acceptance of Order

    We reserve the right to refuse or cancel any order. Upon such cancellation we will notify the customer and refund the full amount that has already been paid.

    Sales Tax

    Items shipped to states which require payment of sales tax will be charged sales tax appropriate to that state. This will be reflected in the checkout process after the shipping address has been entered. No sales tax is charged when purchasing gift certificates; however, purchases paid for with gift certificates may be subject to tax.

    Product Descriptions

    Images of products displayed on our website may differ in color due to differences in the resolution of computer monitors and differences in lighting in the room you place your purchase in. We work with our partner photographers to obtain the highest quality photographs of the products and thus depict the merchandise as accurately as possible.

    We attempt to describe our products offered as accurately as possible. Our items are hand made, one of a kind pieces, and describing things outside of their quantifiable facts, such as weight and dimensions, is often subjective.

    However, we have to assert the legal stuff: we do not warrant that product descriptions or other content of the website are 100% accurate, complete, reliable, current or error-free. If a product offered by us and purchased by you is not as described, your sole remedy is to return it in unused condition for a refund or credit.


    We are not liable for any financial damage (including but not limited to the cost of any replacement purchase) that may occur because of non-timely arrival or any lack of availability or conformity of the product.

  4. Terms of Use

    License and Website Access

    We grant you a limited, revocable license to access and make personal use of the website as our customer. However, you are not permitted to:

    • reproduce, duplicate, copy, sell or otherwise exploit the website or any product image, product listing, product description, price, page layout, page design, trade dress, trademark, logo or other content (“Website Content”) for any commercial purpose, except as expressly provided;
    • use a robot, spider or data mining or extraction tool or process to monitor, extract or copy Website Content (except in the operation or use of internet “search engines,” hit counters or similar technology);
    • use any meta tags, search terms, key terms, or the like that contain the website’s name or trademarks used on the website;
    • engage in any activity that interferes with the website or another user’s ability to use the website;
    • modify, create derivative works from, reverse engineer, decompile or disassemble any technology used to provide the website and the services offered on the website; or
    • assist or encourage any third party in engaging in any activity prohibited by these Terms of Use.

    Any use of the website or Website Content that is not expressly authorized herein is prohibited and immediately terminates the license granted herein.

    Electronic Communications

    You consent to receive communications from us by e-mail. You agree that all agreements, notices, disclosures and other communications that we provide to you by e-mail satisfy any legal requirement that such communications be in writing.

    If you opt in to receive SMS (text messages) from pegnottingham.com (as/when available), or use a mobile application, the following additional terms and conditions (“Mobile Terms”) also apply to you. Your access to the Sites via your mobile device or use of a mobile application confirms your agreement to these Mobile Terms, as well as the rest of the Terms and Conditions.

    By opting in, you agree to receive promotional SMS text messages on your mobile device. Your consent is not required as a condition of purchasing any goods or services from pegnottingham.com. By agreeing to receive SMS messages from pegnottingham.com, you certify that you are over 18 years of age and (a) you are the mobile account holder or (b) you have the account holder’s permission to enroll the designated mobile phone number and can incur any mobile message or data charges. You agree that you are solely responsible for all message and data charges that apply to use of your mobile device to access the Sites or use of a mobile application. All such charges are billed by and payable to your mobile service provider. Please contact your participating mobile service provider for pricing plans, participation status and details. You understand that wireless through Wi-Fi or a participating mobile service provider may not be available in all areas at all times and may be affected by product, software, coverage or other service changes made by your mobile service provider or otherwise. Additional terms and conditions may apply to your use of a mobile application, based on the type of mobile device on which you install and use the mobile application. You can opt out of
    receiving SMS messages at any time.

    Your Account

    If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.


    All Website Content is our property and is protected by international copyright laws. The purchase of any product does not provide the purchaser with any copyright interest or other intellectual property right in the product. All Website Content that is not our property is used with permission. The arrangement and compilation of all Website Content is our exclusive property and is protected by international copyright laws. All software used on the website is our property or the property of our software suppliers and is protected by international copyright laws.

    Reviews, Comments, Communications and Other Content

    Visitors may post or submit reviews, comments, suggestions, communications and other information via our website, by email or through one of our website operation partners. Please don’t be a jerk. Here’s the legal way of saying that. You agree not to submit, transmit, or otherwise make available in any manner any content (i) that is unlawful, harmful, obscene, hateful, threatening, abusive, defamatory, harassing, libelous, invasive of another’s privacy, or is otherwise objectionable, (ii) that infringes the intellectual property rights of any party or (iii) which contains a chain letter or constitutes any form of commercial solicitation, political campaign, mass mailing, “spam” or software virus. You may not use a false e-mail address or otherwise provide information that would be misleading as to the origin of such content. Although we do not regularly review content you submit to the website, we reserve the right to edit or remove any content that we find objectionable for any reason. You represent and warrant that you possess
    all necessary rights to use the content that you submit to the website and that use of such content does not violate generally accepted standards of decency. You agree to defend, indemnify, and hold us harmless from and against any and all claims arising out of or relating to any content that you submit to the website. By submitting content to the website, you automatically grant to us, or warrant that the owner of such content has expressly granted to us, a royalty-free, perpetual, irrevocable right and license to use your user name or the content in any manner that we deem appropriate, in our sole and exclusive discretion. We take no responsibility and assume no liability for any content posted by visitors to our website.

    Suggestions and Ideas

    Visitors may submit suggestions, ideas or questions to questions@pegnottingham.com. By doing so, you acknowledge that we will be free to use, disclose, reproduce, modify, license, transfer and exploit any
    suggestions or ideas in any manner. We’re not jerks, and probably won’t exploit anything. We have to speak the legalese.

    Third Party Links and/or Services

    The website may contain links to or services offered by third parties that are not under the control of pegnottingham.com (“Third Party Services”). Any such Third Party Services are provided for your convenience only and you access them at your own risk. Any concerns regarding such Third Party Service should be directed to the particular outside service.

    Limitation of Liability

    We do not accept responsibility that the website, its servers, or e-mail sent from the website are free of viruses or other harmful components. We will not be liable for any damages of any kind arising from the use of the website, including, but not limited to direct, indirect, incidental, punitive or consequential damages. Certain laws do not allow limitations as contained in this clause. If these laws apply, some or all of the above limitations may not apply to you and you might have additional rights.